Welcome to the website for the book:
- Observational listening – The (Missing) Link between Emotion and Communication
- The book is based on the Dutch book Psychosociale gespreksvoering: Observatief luisteren in de hulpverlening, which was first published in January 2015 by Boom in Amsterdam. The second edition appeared in 2019 and the third edition in 2024.
Both books are authored by leadership psychologist Markus van Alphen.
Observational Listening has also been adapted for Leadership: